Shipping Policy
1. Order Processing:
- All orders are processed within 1 to 2 business days after payment is received. We strive to prepare and ship your products as quickly as possible.
2. Delivery Times:
- Delivery times generally range from 6 to 12 business days, depending on your location and the shipping method selected at checkout. Business days exclude weekends and holidays.
3. Shipping Methods:
- We offer various shipping options to meet your needs, including standard and express delivery. Shipping fees are calculated based on your delivery address and the method chosen.
4. International Shipping:
- We offer international shipping to many countries. Delivery times may vary depending on your location and customs procedures. Please refer to our international shipping section for more details.
5. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment online.
6. Shipping Issues:
- If you encounter any issues with your delivery, such as significant delays or damaged packages, please contact our customer service as soon as possible. We are here to assist you with any shipping-related concerns.
7. Incorrect Addresses:
- Please ensure that the delivery address you provide is accurate. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
8. Order Modifications and Cancellations:
- Order modifications and cancellations can only be made if the order has not yet been processed. Please contact our customer service as soon as possible if you need to make changes.
9. Returns and Exchanges:
- For information on our returns and exchanges policy, please refer to our returns page.
For any additional questions about our shipping policies, please feel free to contact our customer service.