Frequently asked questions

FAQ

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How to use a walking pad ?

Using a walking pad is very simple. Just unfold it, plug it in, and use the included remote control to start your workout. The walking pad also comes with a safety cable to ensure a secure and comfortable exercise experience.

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What are the benefits of using a walking pad at home ?

For busy women, finding time to exercise can be challenging. A walking pad at home allows you to stay active even in bad weather without having to go outside. It’s an ideal solution for easily incorporating exercise into your daily routine, overcoming time constraints and weather conditions.

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What is the warranty offered for RunPads Treadmills ?

At RunPads, we offer a 90 days warranty on all our treadmills. We are committed to ensuring the quality and durability of our products. If you encounter any issues, our customer service team is here to assist you and ensure your satisfaction.

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What sets RunPads treadmills apart from the competition ?

RunPads treadmills stand out for their compact and foldable design, ease of use, and durable construction. We use recycled materials to support eco-friendly practices, and each treadmill comes equipped with convenient features such as a remote control and a safety cord for an optimal exercise experience. Choosing RunPads means investing in a high-quality product while contributing to a more sustainable future

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Do you offer international shipping?

Yes, we offer international shipping to many countries. Please check our shipping policy for details on delivery options and potential customs fees.

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How can I contact customer support?

You can contact our customer support team via email, phone, or through our online contact form available on our website. We strive to respond to all inquiries promptly.

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What are the delivery times ?

Delivery times typically range from 6 to 12 business days, depending on your location and the shipping method selected. We aim to process and ship your order as quickly as possible.

Track Order

Please enter you tracking number below. if your tracking number doesn't work feel free to contact us at Runpadscontact@gmail.com